GuideReply drafts on-brand replies to your Google, GetYourGuide, Viator and TripAdvisor reviews, in each guest's own language. You approve in one click. Google can post automatically; the rest prefill so you send with one tap.
Every platform has its own login, its own rules, its own 30-day window. Reply late, or reply generic, and the next guest reads it before they book.
Sign in with Google. GuideReply reads your reviews and the replies you've already posted, then learns how your team sounds.
Every new review gets a reply that matches your tone, written in the reviewer's own language. Positive or negative, it's ready when you are.
You approve every reply. Google posts in one click, or automatically for 5★. GetYourGuide, Viator and TripAdvisor prefill in the portal so you send them yourself.
Most review tools stop at Google. Your bookings don't.
Where other tools have no answer, GuideReply prefills your reply right in the supplier portal. This is the gap, and it's the part that moves bookings.
It reads the replies you've already written and matches them. The more you edit, the closer it gets. Not a generic template, your team.
Every negative review gets answered, plus a healthy share of positives. Not a blind auto-reply to everything, which research links to lower revenue.
Cornell research found a response rate around 40% is the sweet spot. Replying to nearly everything correlates with lower revenue — it reads as automated and dilutes the reviews that matter. GuideReply prioritizes every negative review and a smart fraction of the positives, so your responses stay human and your ratings keep climbing.
We're a new company — no 2,000-customer logo wall to show you yet. So instead of a testimonial we couldn't back, here's what independent, peer-reviewed research says about responding to reviews.
Straight talk: no one can promise you a ranking bump on an OTA, and we won't. What research supports is simpler and stronger: responding earns you more and better reviews, and volume is what the booking systems reward. GuideReply makes responding effortless so you actually do it. We'd rather cite a study than invent a quote.
They're built for dental chains and car dealers, sold by a sales rep, on an annual contract. You run tours.
| GuideReply | Typical platform | |
|---|---|---|
| Built for | Tour & experience operators | Generic multi-location SMB |
| GetYourGuide & Viator | Yes — prefilled replies | Google only |
| Pricing | On this page | "Book a demo to find out" |
| Contract | Monthly, cancel in a click | 12-month, often prepaid |
| To get started | 5 minutes, self-serve | Sales call + onboarding |
No sales call, no annual lock-in. Start replying in five minutes.
Tell us where your guests review you. We'll pull your public reviews and send you: how many are unanswered, your response rate vs. the 40% sweet spot, and 3 sample replies written in your brand's voice. No account, no card.
We'll email it within 24 hours. Want to see it live right now? Connect Google and watch GuideReply draft 5 replies in your voice.
Connect Google & see it now →Get a free audit of your reviews, then see GuideReply reply in your voice before you pay a cent.
Get your free review audit